Delivery Information
MEASURING GUIDE:
Waist Size - The kilt waist measurement should be taken at the level of the navel. Take a firm (but not tight) measurement. It is important to note that the kilt is worn higher than a standard pair of trousers and therefore it is likely that your kilt waist measurement may be larger than your trouser waist measurement.
PAYMENT INFORMATION:
To ensure your purchase is protected by the eBay Protection Scheme it will only be delivered to your registered PayPal/ eBay address, if there is a problem with payment, please contact us via eBay messages as soon as possible.
SHIPPING / WORLDWIDE:
DHL Express Courier / 3 Working days / Track on DHL.COM
International shipping, so delivery days and cost of freight may very as per destination Service area.
INSURANCE:
Insurance charges are already included in the shipping charges. All the shipments are comprehensively insured so that we can enjoy a risk-free trade. If you don’t receive your packet within 21 working days from the date of dispatch, just let us know and we will dispatch the second packet after initial investigation.
RETURN & REFUND:
Please let us know any discrepancy in the product before moving to return and refund. You will be accommodated in your best interest otherwise return and refund option is there. In such a case the goods must be reported in 14 days of receipt. You can use standard air mail service of the post office to return the goods back to us. The return costs to be paid by the buyer. The product cost will be refunded after the product is received back. The expenses paid and incurred earlier on your behalf like shipping and insurance charges will not be refunded.
EXCHANGE & REPLACEMENT:
Size exchange will be done smoothly and no single question would be asked, in this type of return freight would be paid by buyer. So please confirm your size if not available in the size list to prevent yourself from paying double freight. Please report us in case of any damaged product received during transit or faulty product received. Just send us the picture, we will see the best possible options as per the situation and will let you decide, what suits you best. We work for your satisfaction, if you are not satisfied then how can we be satisfied with our operations? Just feel free to contact us for any matter.